Sage Support, Sage Accounts, Sage Payroll, Sage Software, Sage Stationery

Sage Accounts Solutions
Sage Startup
Sage Instant Accounts
Sage 50 Accounts
Sage Line 100
Sage MMS
Sage 200

Sage Payroll Solutions
Sage Instant Payroll
Sage Payroll
Sage Payroll Bureau
Sage 50 HR
Sage P11D Solution

Sage CRM Solutions
ACT! Professional
ACT! for Workgroups
Sage 200 CRM

Sage Manufacturing Solutions
Sage Job Costing
Sage Line 50 Manufacturing
Sage 200 Manufacturing

Sage Services Solutions
Sage HR Advice
Sage Health & Safety Advice
Sage Excel Support
Sage Cover
Sage Upgrades

Sage Finance Reporting
Sage Intelligent Reporting
Sage Financial Forecasting

Sage Training Solutions
On-Site Sage Training
NCS Support Contracts

Sage Stationery
- Sage Laser Invoices
- Sage Laser Payslips
- Sage Continuous Invoices
- Sage Continuous Payslips

NCS are an Accredited Sage Business Partner

NCS Annual Support Contract

Sage Support from NCS For customers who require our services on a regular basis, we offer the NCS Annual Support Contract. The NCS Annual Support Contract Covers telephone support in the following areas:

1. Sage Software Support

Sage Instant Accounts and Line 50 Accounts
Sage Instant Payroll, Sage Payroll (Standard & Professional) and Sage Personnel
Sage Job Costing
Sage ACT! Contact Manager

Sage products such as MMS, Line 100, and Sage Line 50 Manufacturing will require S.A.L.P. (Sage Annual Licence Plan) in addition to NCS Support.

2. Other Business Software

Windows Operating System Support
Microsoft Office Support
Anti-Virus Support
Zetafax
Zetadocs

Further business software may be supported by arrangement between the Customer and NCS

3. Hardware Support
Definitive details for the support available in this area must be outlined by mutual agreement between the customer and NCS before any support is carried out. Contact us for further information.

4. Networking / VPN Support
Definitive details for the support available in this area must be outlined by mutual agreement between the customer and NCS before any support is carried out. Contact us for further information.

5. Internet / E-mail Support
Definitive details for the support available in this area must be outlined by mutual agreement between the customer and NCS before any support is carried out. Contact us for further information.

6. General I.T. Advice
Definitive details for the support available in this area must be outlined by mutual agreement between the customer and NCS before any support is carried out. Contact us for further information.

All endeavours will be made to resolve problems over the telephone, where possible. However, there will be cases where a Call-Out would be necessary. Please try to accept our advice in these cases.

In addition to the areas covered above, Annual Support Contract Customers will also benefit from:

1. Priority treatment over Non-Support Customers
2. Reduced Call-Out Charges
3. Reduced Repair Charges
4. 1 Hour’s FREE Annual I.T. Analysis / Review
5. FREE Delivery on orders placed through NCS

Please note that the On-Site module of the NCS Annual Support Contracts are currently only available to companies within a 45 mile radius of our premises.

Northern Computer Services (Manchester) Limited - Falcon Business Centre, Victoria Street, Chadderton, Oldham, OL9 0HB
T 0870 787 1451 - F 0870 787 1452 - E info@ncsgroup.co.uk - W www.ncsgroup.co.uk